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FAQ's
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Shipping• Style Tourista ships all items to Switzerland and the European Union countries only. • Standard processing & delivery time: 2-5 business days in Switzerland, 3-15 business days in Europe. • Pick up in the studio is possible by appointment, please contact us here. • No deliveries are made on weekends or public holidays. • Purchasers are responsible for any local customs, duties and local taxes. • Remember the actual product colors may not match the exact colors on your screen depending on monitor configuration. • Inventory: Zürich, Switzerland
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PaymentAt Style Tourista, you can choose between these secure payment methods below. Once we have received your payment, we will e-mail you a confirmation and inform you about the current status of your order. PAYMENT WITH CREDIT CARD With us you can pay conveniently and safely with your credit card. We accept MasterCard, Visa and American Express credit cards. Your credit card details are encrypted using the SSL method. Due to this high security standard, shopping at Style Tourista is secure by credit card. PAYMENT BY PAYPAL Are you already a PayPal customer? Then you can log in to PayPal with your user data and make the payment. You are new to PayPal? Then you can log in as a guest or open a PayPal account and then confirm the payment. The receipt of payment is usually booked within a few minutes and your order will be processed immediately. PAYMENT WITH TWINT This payment method is for Switzerland only and only if you have the Twint App. Get in contact with us through WhatsApp +41765841200 and you can Twint us directly with this number. PAYMENT THROUGH BANK TRANSFER If you wish to pay via bank transfer, contact us at here. Be sure to include the following details: Your name Link to the item you want to buy Specific details (color, size, etc) We’ll reserve the items for you for only 5 days. As soon as payment is made, we will e-mail you a confirmation and inform you about the current status of your order. However, if payment is not made within 5 days, we’ll put the reserved items back to the shop.
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Privacy PolicyWhat data does Style Tourista process? Style Tourista offers a variety of services that you can use in different ways. Depending on whether you contact us online, by telephone, in person or in any other way, and which services you use, different data from different sources is generated. If you use our services or contact us, for example, when you register and provide your name or e-mail address or address, you share many of the information we process with you. However, we also receive technical device and access information that is automatically collected by us as you interact with our services. For example, this may be information about which device you are using. Further data is collected through our own data analyses (eg in the context of market research studies and evaluation of customers). We may also receive information about you from third parties, such as credit bureaus and payment service providers. Why is Style Tourista using my data? Style Tourista processes your data in compliance with all applicable data protection laws. Of course, we observe the principles of data protection law for the processing of personal data. Therefore, we process your data only for the purposes described in this Privacy Policy or in the collection of data. These are primarily the purchasing process and the provision, personalisation and development as well as the security of our services. In addition, we use your data in the context of strict German and European data protection law but also for other purposes, such as product development, scientific research (especially in the areas of machine learning, artificial intelligence and deep learning) and market research. Personalised Services The development and provision of personalised functionalities and services for you is our top priority. Regardless of location, time and equipment, we offer you an individual shopping experience and an offer tailored to your individual interests. The processing of your data to personalise our services is therefore an integral part of Style Tourista’s performance. Information about website We use your information to provide our website. In addition to the device and access data associated with each use of these services, the nature of the data processed and the purposes of processing will depend in particular on how you use the features and services provided through our services. We also use the information we collect when using our services to find out how our online offer is used. Among other things, we use this information in the context of shopping personalisation, for the improvement of our services and for personalised advertising. Newsletter We offer you various newsletter services. You will receive information on the topics covered by the individual newsletters and further information when you sign up for a newsletter service. Individual product recommendations by e-mail and push service In connection with our services, we present you information and offers from Style Tourista based on your interests. These individual product recommendations are available from us regardless of whether you have subscribed to a newsletter. For the selection of individual product recommendations, we primarily use your previous purchase data and interest data in accordance with statutory provisions, from which we derive your product interests taking into account the interests and preferences and profile data communicated to us. How does Style Tourista use my data for advertising? We use your data and our advertising partners for personalised advertising, which will be presented to you in the Style Tourista services and on the websites and apps of other providers. For this purpose, we and our advertising partners use the usual internet technologies. In this way we can advertise in a more targeted manner so that we only offer advertisements and offers that are actually relevant to you. This allows us to better serve our users’ needs for personalisation and discovering new products, and to interest them in our services in the long term through a more personalised shopping experience. To whom are my data shared? Style Tourista will only pass on your data if this is permitted under Swiss or European data protection law. We work very closely with some service providers, for example in the area of customer service (eg hotline service providers), with technical service providers (eg operation of computer centers) or with logistics companies (eg postal companies such as DHL, Swiss Post). These service providers may only process your data under special conditions on our behalf. Insofar as we use them as a processor, the service providers will only be able to access your data to the extent and for the period required for the provision of the respective service. If you are shopping at a Style Tourista partner, we will pass certain purchase data on to the Style Tourista partner (eg your name and delivery address). What privacy rights do I have? They have the following statutory data protection rights under the respective legal requirements: right to information (Article 15 GDPR), right to cancellation (Article 17 GDPR), right to rectification (Article 16 GDPR), right to restriction of processing (Article 18 GDPR), Right to data portability (Article 20 GDPR), right of appeal to a data protection supervisory authority (Article 77 GDPR), right to revoke consent (Article 7 (3) GDPR) and the right to object to certain data processing measures (Article 21 GDPR). The contact details for your applications can be found under hi@styletourista.com . When will my data be deleted? We will store your personal information for as long as necessary for the purposes set out in this Privacy Policy, in particular to meet our contractual and legal obligations. Possibly. We will also store your personal information for other purposes if and as long as the law allows us to store it for specific purposes, including for the defence of legal claims. How does Style Tourista protect my data? Your personal data is securely transmitted by encryption. This applies to your order and also to the customer login. We use the coding system SSL (Secure Socket Layer). Furthermore, we protect our websites and other systems by technical and organisational measures against loss, destruction, access, modification or dissemination of your data by unauthorised persons. Changes to this privacy policy As we develop our websites and apps and implement new technologies to improve our service to you, changes to this Privacy Notice may be required. Therefore, we recommend that you review this privacy policy from time to time. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us here.
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Return PolicyWhat is Style Tourista’s Return Policy? With the exception of gift cards, prints & SALE items, you can return anything from the Style Tourista Online Store within 15 days of receipt. Returns will NOT be paid out in cash rather as an exchange of another item or service in our website. The price value remains the same. If the product arrived damaged, please file a claim with our support team within 4 days of delivery. If the issue lies within the delivery please ensure that you take a photo of it for us and keep the original box and tags. You can reach us here. What if an item arrives damaged? Using a proprietary packaging process, we ensure that more than 99% of packages arrive in the same flawless condition they left our warehouse. In the unlikely event you receive a damaged, incorrect, or mislabeled product, please file a claim with our support team within 4 days of delivery using the link below. Please provide the following information: Your name Order number You must provide an order number, and 2-3 clear photos of the damaged item as well as the packaging. We will replace the broken item with a functional unit at no additional cost. Wes may request that you send back the original defective item at no additional cost (we’ll provide a prepaid label). You may also contact live support via chat, contact form here, or whatsapp at +41 76 584 1200.
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General Terms & Conditions (GTC) for Orders via www.StyleTourista.comGENERAL TERMS AND CONDITIONS (GTC) FOR ORDERS VIA WWW.STYLETOURISTA.COM In the following, we would like to introduce to you our General Terms and Conditions, which we use to process your purchase. At www.styletourista.com we offer you the purchase of Style Tourista articles. Style Tourista articles are all articles that we offer you on www.styletourista.com, as long as we do not inform you that this is a Style Tourista partner article. Style Tourista partner articles are articles that we offer you on www.styletourista.com and identify by a reference as a partner article. 1. CONCLUSION OF THE CONTRACT AND DELIVERIES 1.1 We conclude contracts via www.styletourista.com exclusively in English. When ordering Style Tourista items, your contractual partner is Style Tourista, Zunstrasse 12a, 8152 Glattbrugg. 1.2 By clicking on the button “purchase now” you place a binding order for the articles in the shopping cart. We will confirm receipt of your order immediately by email after confirming payment for the order. A binding contract is concluded upon receipt of the order confirmation. 1.3 We are only obliged to deliver from our stock of goods and the goods ordered from our suppliers. We deliver orders for free within Switzerland only. 2. PRICES AND SHIPPING COSTS 2.1 The prices listed in the offer at the time of the order apply. The prices quoted are final prices, that is, they include the respectively valid VAT. 2.2 In Europe, we offer complimentary shipping on all orders above CHF/€100. 2.3 Standard processing & delivery time: 2-5 business days in Switzerland, 3-15 business days in Europe. No deliveries are made on weekends or public holidays. Please contact us for shipments outside of Europe. 3. PAYMENT 3.1 We offer such payment methods as credit cards, google pay and Paypal. Please note that we only accept online payments. Money transfer payment via bankoptions is currently not available on the website. 4. ACTION VOUCHERS AND ITS INTRODUCTION 4.1 Promotional vouchers are vouchers that can not be purchased, but which we issue as part of advertising campaigns with a specific period of validity. 4.2 Promotional vouchers are redeemable only in the specified period and only once within the scope of an ordering process. Individual branded products may be excluded from the coupon promotion. Promotional Vouchers can not be used to purchase Gift Certificates. Please note that promotional vouchers may be tied to a minimum order value. 4.3 The value of the goods must be at least equal to the amount of the action voucher. A difference to a higher value of goods can be compensated with the offered payment options. The value of an action coupon is neither paid in cash nor interest. The action coupon will not be refunded if goods are returned in whole or in part. 4.4 Promotional vouchers can only be redeemed before completing the order process. The action voucher can not be transferred to third parties. Several action vouchers can not be combined unless we have agreed otherwise. 4.5 If you have used an action voucher with your purchase, we reserve the right to charge you the original price of the goods you keep, if – due to your revocation – the total value of the order falls below the respective value of the action voucher. 5. RETURN POLICY FOR STYLE TOURISTA ARTICLES For all purchases of Style Tourista items under www.styletourista.com Style Tourista grants a voluntary right of return of a total of 15 days from receipt of goods. The timely dispatch is sufficient for the deadline. However, a prerequisite for the exercise of the right of return is that you have worn the goods only for fitting, as in a shop, and return the goods completely and intact. We also ask you to return the goods in their original packaging. Please contact us for return requests. Once your request to return items has been approved, send goods back to our warehouse in Switzerland. 6. CUSTOMER CARE If you have any questions, feel free to visit our FAQ pages or contact us here. 7. LEGAL REMEDY AND FURTHER INFORMATION 7.1 Style Tourista expressly reserves the right, in the case of asserted and identified defects of the purchased item, to provide the buyer with defect-free replacement. 7.2 You can see these GTC on www.styletourista.com. In addition, you can print or save this document by using the usual function of your Internet service program (= Browser: usually “File” -> “Save As”). You can download this document in PDF format. To open the PDF file, you need the free program Adobe Reader (at www.adobe.de) or comparable programs that can handle the PDF format. 8. APPLICABLE LAW AND JURISDICTION 8.1 Swiss law applies to all legal transactions or other legal relationships with us. The United Nations Convention on Contracts for the International Sale of Goods (CISG) and any other intergovernmental agreements do not apply. For contracts for a purpose that can not be attributed to the professional or commercial activity of the claimant (contract with consumers), this choice of law applies only insofar as not granted protection by mandatory provisions of the law of the state in which the consumer his habitual residence has, is withdrawn. 8.2 With respect to consumers, the place of jurisdiction is the Swiss domicile of the consumer. In business dealings with merchants, the place of jurisdiction for all legal disputes concerning these terms and conditions and under their validity, individual contracts, including bill of exchange and check claims, shall be our place of business. In this case, we are also entitled to sue at the (residential) headquarters of the customer. STYLE TOURISTA Zürich, Switzerland As of: June 14, 2023
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About our jewelleryPRODUCT CATEGORIES Gifts – Don’t know exactly what to gift your friend yet? Looking for something unique, sustainable and does good charity projects? Well, look no further! Check out these gifts that we here had prepared, specially tailored to symbolise a queen’s generosity & spark curiosity. New Products – Style Tourista souls are always VIPs, so be the first to get a hold of the new arrivals and get ahead from everyone else! Shop our latest looks here. Today on Sale – Shop online earring sales at Style Tourista. With online sales for earrings – browse our selection of designer jewellery. Don’t miss out on our great discounts! OUR DESIGNS ARE MADE WITH LOVE Our products are made with a variety of metals, stones and other natural elements. Upcycled and created using local components. Most of our earrings are designed in Zürich by Style Tourista herself and carefully hand-made with love in the Philippines. Each product has a list on the description of what specific materials are used. The hand-crafters are mostly skilled women that need help from our family’s province – Borbon, Philippines. Poverty is persistent there, and it has come of utmost importance to help the people in these communities. For every product you purchased, you support the women with more jobs and we do projects for the children in their community. RICH IN HISTORY Jewelry has been in our lives for as long as cavemen knew how to build weapons and make ornaments. Women have been bejewelled for ages from all over the world. If you would like to know more, click here to watch a video on earrings in the past 100 years. A GREAT TRAVEL COMPANION Easy to carry, unlimited looks to mix and match. I mean, who needs to bring crazy amount of clothes, when you can just accessorise your look! When buying a set of earrings from Style Tourista, you will receive our light travel box that you can easily store your pieces in so it won’t get compressed on upon packing.
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Jewelry CarePlease handle all Style Tourista jewellery with care. Our items are hand-made using delicate and natural materials that require special care. Simply clean your jewellery piece by hand with a soft cloth and do not soak in water. Remove jewellery before washing hands, swimming, and/or applying products (e.g. perfume, hairspray, soap, or lotion), as this could harm the material, lifespan and may cause discolouration. Avoid hard contact (i.e. knocking against objects) that can scratch or chip the material.
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Earrings: an Encyclopedia of the different types.Jewelry have always been a girls best friend for centuries, and it comes in all forms. There are countless types of earrings out there from hoops to tassel to studs and much more! Explore with us the different terms below.. Chandelier Earrings – Almost like a tassels, our chandelier pieces are more extravagant. Taken from the name of the chandelier lights. Find a pair of these dangly little ornaments that will surely add to your shine! Clip-on Earrings – No piercing? No problemo! Snap these classy pieces on, check out our wide range of style on our Clip-on Earrings collection. These used to be the trend of the past as women did not pierce their ears, now it’s becoming very common again. Colorful Earrings – Mix and match these colorful earrings which will surely grab everyone’s attention. Queens live like that so head on and check out our collection of Colorful Earrings. Cute Earrings – Adorable queens surely need a pair of Cute Earrings, they can’t go out of any styles. Dangle Earrings – These earrings can change any look dramatically and will make the queen’s red carpet always ready. Head on to our list of Dangle Earrings and choose the best fit for any of your outfits. Designer Earrings – Queens must own a pair of unique earrings to be first in trend, choose from our selection of exclusive Designer Earrings. Diamond Earrings – Truly a queen’s best friend! Choose a pair from our collection of Diamond Earrings to stand out and shine brighter! Drop Earrings – Refresh any look with these versatile drop earrings. They’ll surely make a queen even more beautiful either with hair tied up or pulled down. Check out the designs on our wide selection of Drop Earrings. Hoop Earrings – Queens are always empowering. Accessorize any diva-like outfit with our set of hoop earrings available in various sizes and colors. Just put em’ on and you are ready to go! Nature Earrings – Think like and care like a real queen – think sustainably and refresh your look with our collection of Nature-inspired jewelry. Beaded Earrings – Adorn your ears and make sure everyone’s heads turn to the queen with these artistic pieces. Wooden Earrings – Pair any casual style from our selection of Wooden Earrings and you’ll surely be a show-stopper queen at any event. Our sustainable wooden pieces are hand-crafted and sourced locally. Shell Earrings – Accent your style with these playful Shell Earrings. They are designed to celebrate the culture of an island queen – exactly the heart material of the thousand islands of the Philippines. Statement Earrings – Make a statement with our royal collection of Statement designs. See our variety of designs that can be dressed up or down for every occasion. Stud Earrings – A basic piece that every gal needs (at least) one pair of studs in her jewelry box. This is the to-go-to quick look that matches with almost anything you are wearing. Tassel Earrings – Queens can also be cheerful and playful. Add a pop of color from our set of Tassel Earrings and you are ready to go! Tassels are decorative items that can be found in furniture, interior design, towels, curtains and more.
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